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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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mark edwards

January 24, 2025

5  out of  5
rating by mark edwards
"I recently encountered an unwarranted 15% increase in my former insurance company’s rates after being a loyal customer for 30 years. Having known John for many years, I reached out to his office for help. I was truly impressed by the outstanding feedback I received. His team was not only prompt in their responses but also friendly and highly professional. I have complete confidence in John and have no regrets about trusting him with my insurance need."
We responded:
"Thank you for the kind review, Mark. I value our friendship and am honored you chose the John Conrad Agency for your insurance needs. We will take good care of you and your family."
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Brianna Williams

January 23, 2025

5  out of  5
rating by Brianna Williams
"I reached out to Shayla for quotes on my auto, home and life insurance. She got me my quotes and gave me different options to choose from and it was so fast and simple!! She guided the whole process and told me what I needed to provide her, which made everything super easy, since I know nothing about insurance! She was able to break down my existing policies to help me understand what coverage I already had (which was helpful because I didn't understand them at all lol). Shayla was super knowledgeable and very easy to talk to!!"
We responded:
"Brianna, thank you for the opportunity to quote your insurance! Shayla does an awesome job! State Farm is both the largest auto insurance and largest home insurance company in the US. In addition, we offer a number of different life insurance products. Once again, thank you for the nice review! John Conrad - State Farm"
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Kendra Nesbitt

January 20, 2025

5  out of  5
rating by Kendra Nesbitt
"I had the most amazing experience with Shayla! Getting insurance quotes and switching insurance is usually such a drag but Shayla made it super easy and pleasant! She is so easy to work with and a pleasure! Thank you, Shayla!"
We responded:
"Thank you for the opportunity to earn your business, Kendra! I'm confident that any future transactions with our agency will be easy and pleasant! -John Conrad - State Farm Insurance Agency"
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Brenna S

January 18, 2025

5  out of  5
rating by Brenna S
"The John Conrad agency is great! Shayla took the time to walk my family through the ins and outs of insurance policies and was very patient with us! Everyone who answered phone calls was polite and got me the answers I needed quickly. I appreciate their professionalism and knowledge when purchasing insurance. You will be in great hands with this agency!"
We responded:
"Thank you for your business and for referring your family to the John Conrad Agency! We appreciate you and will continue to be here for your insurance needs! Welcome back to the Mid-Missouri!"
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Nolan Schueler

January 17, 2025

5  out of  5
rating by Nolan Schueler
"Great office to work with!"
We responded:
"Nolan - thank you for the review and your continued business with John Conrad - State Farm! We are grateful to have awesome policyholders like you!!"
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Zachary Winn

January 16, 2025

5  out of  5
rating by Zachary Winn
"Shayla walked me through each coverage option and made sure that I was comfortable and well-informed before making any decisions. I felt confident that I was getting the best coverage for my wife and I at a great rate. I highly recommend using this State Farm team."
We responded:
"Thank you for your review! We’re thrilled to know you had a great experience with Shayla - we too think she is awesome! Your satisfaction is our top priority at the John Conrad Agency! We look forward to continuing to support your insurance needs."
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Ryan Veasman

December 4, 2024

5  out of  5
rating by Ryan Veasman
"Just switched from a previous State Farm to this one. They have made the transition as easy as possible. Go with them."
We responded:
"We appreciate your review and are glad to know you had a great experience with the John Conrad Agency! Thank you for your continued business with State Farm!!"
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Roy Tuua

November 7, 2024

5  out of  5
rating by Roy Tuua
"Shayla is great to work with. Shayla was able to identify my needs and surpassed my expectations! Thank you!"
We responded:
"We too think Shayla is great! It’s our pleasure to assist you with your insurance needs. If there is anything else the John Conrad Agency can do to help, please let us know!"
Profile photo of Roy Tuua

Roy Tuua

November 7, 2024

5  out of  5
rating by Roy Tuua
"Shayla is great to work with. Shayla was able to identify my needs and surpassed my expectations! Thank you!"
We responded:
"We too think Shayla is great! It’s our pleasure to assist you with your insurance needs. If there is anything else the John Conrad Agency can do to help, please let us know!"
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Tracy Cook

November 6, 2024

5  out of  5
rating by Tracy Cook
"I recently moved to Jefferson City and I went to get insurance for my car and apartment. Shayla was so warm and friendly. I shared my previous issues with her and I left a VERY HAPPY CUSTOMER! She was very professional and helpful!! State Farm in Jefferson City you rock!!"
We responded:
"Thank you for placing your trust in the John Conrad Agency and thank you for your 5-star review! Trust us when we say, Shayla is like that every day! We are happy to be your good neighbor!"
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Jeffrey Davis

October 24, 2024

5  out of  5
rating by Jeffrey Davis
"Great customer service!!!"
We responded:
"Thank you for your continued trust in the John Conrad Agency! We appreciate the opportunity to help you with your additional insurance needs!!"
Profile photo of Steven Marble

Steven Marble

August 16, 2024

5  out of  5
rating by Steven Marble
"I have been a customer for about 4 years. They are always responsive and really just quietly there for us in case we need them. I use the State Farm app which is very easy and rarely need to communicate with my agent or his staff. When I do need them, they are fast and efficient as well as courteous. We recently experienced a storm and had damage to our home. I have had home insurance for over 40 years and never had to claim anything like this. I can say State Farm and my agent (including his staff) were incredible. They walked me through the process with patience. State Farm replaced what we lost fairly. They listened to me and worked with our contractors. You can shop insurance prices to save a few bucks, but when it comes to a serious claim you want an agent like John and State Farm in your corner. They are indeed like a good neighbor. Thank you State Farm, John and staff."
We responded:
"Thank you so much for your kind words, Steve! A hailstorm like the one in Wardsville and Taos truly reminds us all the importance of homeowners insurance! I'm glad your home is repaired and things are back to normal. You have my word that State Farm and the John Conrad Agency will be there anytime you need us in the future!! "
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Devansh Patel

August 8, 2024

5  out of  5
rating by Devansh Patel
"I recently had the pleasure of working with Jon and Shayla for my car insurance needs, and I couldn't be happier with the service I received. From the very beginning, Shayla was incredibly attentive, knowledgeable, and genuinely interested in finding the best policy for me. She took the time to explain all my options in detail, ensuring I understood every aspect of my coverage. I highly recommend Jon Conard to anyone looking for a top-notch insurance agent who truly cares about their clients. Five stars all the way!"
We responded:
"Thank you, Devansh! We also think Shayla does an amazing job! It was so nice getting to know you and we look forward to taking care of your insurance needs for a long time!! John Conrad, State Farm Insurance"
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Cathy Schafer

December 18, 2023

5  out of  5
rating by Cathy Schafer
"Very friendly and accommodating!"
We responded:
"Thank you, Cathy! We appreciate you and are happy to take care of your insurance needs!! -The John Conrad Agency"
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osungade kolawole joshua

December 12, 2023

5  out of  5
rating by osungade kolawole joshua
"Great services."
We responded:
"Thank you. Joshua! We are glad you chose the John Conrad, State Farm Agency to do business with!!"
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Andy Besselman

May 31, 2023

5  out of  5
rating by Andy Besselman
"Very helpful and friendly."
We responded:
"Thank you for choosing the John Conrad, State Farm Agency for your insurance needs!!"
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Rob Simpson

May 31, 2023

5  out of  5
rating by Rob Simpson
"We’ve been with State Farm for over 18 years! They are professional, friendly and care about their customers. Always helpful and always available. We use John Conrad’s State Farm agency for everything…cars, boats, houses and that makes our life easier. Peace of mind would be enough, but their bundled rates are better than everyone else."
We responded:
"Thank you, Rob! We appreciate your business! Policyholders like you are truly a pleasure to work with!! John Conrad, State Farm Agency"
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Bryian Fips

May 19, 2023

5  out of  5
rating by Bryian Fips
"The person that helped me was very compassionate to my needs and helped me every step of the way and made sure understanding was key,I would definitely spread the word 😏😏"
We responded:
"Thank you, Bryian! We appreciate your kind words and your business! John Conrad, State Farm Agent "
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vinay janga

May 8, 2023

5  out of  5
rating by vinay janga
"I called the Statefarm for my renter's insurance and it was easy to finalize my insurance with the help of Hope within few minutes. The premium is much less compared to other companies with same insurance cover amount. I will refer statefarm to anyone who asks for a good insurance company!"
We responded:
"Thank you for the kind words, Vinay! We appreciate to opportunity to help you with your insurance needs! John Conrad State Farm Agency"
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LeAnne Bonnett

April 20, 2023

5  out of  5
rating by LeAnne Bonnett
"John Conrad and his staff have always served my family with quality, honest, and helpful service. For this we are very Thankful!"
We responded:
"Thank you, LeAnne! We are thankful you chose us a few years ago to take care of your insurance. You have a wonderful family that is a pleasure to work with! John Conrad, State Farm Insurance"
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Richard Barnett

April 17, 2023

5  out of  5
rating by Richard Barnett
"Very friendly staff with great leadership ."
We responded:
"Thank you, Richard! We appreciate your longevity with State Farm whether it's been in Missouri or any other state you have lived in. John Conrad, State Farm Agency"
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Monica Haaf

April 17, 2023

5  out of  5
rating by Monica Haaf
"I had been a client for almost 15 years. John Conrad and Julie, Hope are always very professional and resolving any claim issue on my insurance. I always feel like family for always be ready to help with a big smile. I will recommend to your friends for any needs that you need."
We responded:
"Thank you, Monica! You are like family to us! We appreciate you continuing to business with us, whether you live in Jefferson City or somewhere else! John Conrad - State Farm"
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Walker Suling

April 14, 2023

5  out of  5
rating by Walker Suling
"Very easy to setup coverage! Good experience overall."
We responded:
"Walker, thank you for the review and for your business! We will take good care of you with great service!! John Conrad, State Farm"
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Tana Bisges

April 11, 2023

5  out of  5
rating by Tana Bisges
"John office is very accommodating & easy to work with. The staff is very friendly & knowledgeable!"
We responded:
"Thank you for being a long time State Farm policyholder and for choosing the John Conrad State Farm Agency to do business with!"
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Michael Walker

April 10, 2023

5  out of  5
rating by Michael Walker
"Very friendly and quick service."
We responded:
"Thank you, Michael! We appreciate your business! - John Conrad, State Farm Agent"