Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Angie Maasen

Angie Maasen

September 12, 2025

5  out of  5
rating by Angie Maasen
"Have been with State Farm since I was first driving. Every time we talk on phone or in the office we are always treated like family. Staff is always great to work with."
We responded:
"Thank you for taking the time to share your thoughts! We too think of you as family! We truly appreciate your business at the John Conrad Agency!"
Profile photo of Susie & Dan Hinds

Susie & Dan Hinds

September 10, 2025

5  out of  5
rating by Susie & Dan Hinds
"We had a car accident when hundreds of miles from home. Thankfully no one was hurt, just lots of logistics to navigate and work through. Claim was started quickly but our local agent John Conrad and their team worked diligently to get us taken care of down to the last detail. 💯 satisfied!!! Came through when it counted. ✅"
We responded:
"Thank you so much for the feedback! Having an accident far away from home is never what anyone wants to do. However, we will always be there for you no matter when or where it happens. Thank you for placing your trust in the John Conrad Agency!"
Profile photo of jcpsbob1928

jcpsbob1928

September 5, 2025

5  out of  5
rating by jcpsbob1928
"Shayla was excellent to work with! Very knowledgeable and professional. Very easy to get quoted and ensured and the pricing was very competitive. I would highly recommend the John Conrad - State Farm Agency for your home and auto insurance needs!"
We responded:
"Thank you for your 5-star review and for choosing us for your insurance needs! We too think Shayla is excellent! She and the rest of my State Farm team are happy to be your good neighbor!"
Profile photo of Alyssa Marso

Alyssa Marso

September 2, 2025

5  out of  5
rating by Alyssa Marso
"We worked with Brian from start to finish and had a wonderful experience. He was able to get us great rates. His customer service skills are top notch."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at the State Farm - Conrad Agency! Brian is a valued team member and he and any of us are always happy to help you."
Profile photo of Kirk Duncan

Kirk Duncan

August 14, 2025

5  out of  5
rating by Kirk Duncan
"Great team to work with. Highly recommend!"
We responded:
"Thank you for the review and for choosing the John Conrad Agency! Even though we have known each other for many years, I realize you have a choice in who you do business with. We look forward to taking care of you and your family for many years!"
Profile photo of Verblutet

Verblutet

June 16, 2025

1  out of  5
rating by Verblutet
"Doesn't care about your business unless you give them thousands of dollars a month. Every single person in the office tells me I have insurance and don't have insurance. They take my payments every month they say im insured but every month I get a call saying I do not have insurance. Doesn't make sense. Do not use John Conrad. If you want proof I have all calls I make to them and they make to me. recorded."
We responded:
"I'm sorry for the misunderstanding. Like I told you myself, since you paid the premium then coverage is bound, meaning you have insurance. Since you don't want to use my agency for your insurance, then I extend my best wishes to you with your new insurance provider."
Profile photo of Maggie Wininger

Maggie Wininger

May 16, 2025

5  out of  5
rating by Maggie Wininger
"Our family has been loyal customers of John's for years, and there's a reason -- he and his office have made filing claims seamless and policy updates/transfers so easy. I appreciate the time Shayla takes to provide details and answer all our (sometimes simple) questions."
We responded:
"Thank you for trusting the John Conrad Agency to take care of you and your family's insurance no matter where you've lived in Missouri. It is truly an honor to be able to insure your first car and continue to serve you throughout your life. We will always be here for you!"
Profile photo of M

M

April 18, 2025

5  out of  5
rating by M
"★★★★★ John Conrad’s agency delivered exemplary service while quoting my insurance. They were highly professional, clearly explaining my options with impressive transparency. The process was smooth, detailed, and tailored to my needs, making me feel confident in their expertise. I highly recommend their services for anyone looking for dependable insurance advice."
We responded:
"Thank you! Your comments mean a lot since you worked in the industry for many years yourself! We at the John Conrad Agency look forward to taking care of your family for a long time!"
Profile photo of Jamie Flores

Jamie Flores

March 12, 2025

5  out of  5
rating by Jamie Flores
"The staff is so helpful and knowledgeable!"
We responded:
"Thank you for your business and we appreciate the kind words, Jamie! My State Farm team and I are happy to be your good neighbor! John Conrad, Agent"
Profile photo of Brent LeCure

Brent LeCure

February 16, 2025

5  out of  5
rating by Brent LeCure
"Best insurance agent in the business"
We responded:
"Brent, thank you for the kind words and for placing your trust in the John Conrad State Farm Agency! We appreciate you!!"
Profile photo of Tiffani Stumpf

Tiffani Stumpf

February 14, 2025

5  out of  5
rating by Tiffani Stumpf
"I have had John Conrad agency since I was 16 years old! John and Julie make an incredible team that take excellent care of their customers and treat them like family! They are truly amazing!"
We responded:
"Thank you, Tiffani! We appreciate your continued trust in State Farm. You are truly a part of the John Conrad Agency family!"
Profile photo of mark edwards

mark edwards

January 24, 2025

5  out of  5
rating by mark edwards
"I recently encountered an unwarranted 15% increase in my former insurance company’s rates after being a loyal customer for 30 years. Having known John for many years, I reached out to his office for help. I was truly impressed by the outstanding feedback I received. His team was not only prompt in their responses but also friendly and highly professional. I have complete confidence in John and have no regrets about trusting him with my insurance need."
We responded:
"Thank you for the kind review, Mark. I value our friendship and am honored you chose the John Conrad Agency for your insurance needs. We will take good care of you and your family."
Profile photo of Brianna Williams

Brianna Williams

January 23, 2025

5  out of  5
rating by Brianna Williams
"I reached out to Shayla for quotes on my auto, home and life insurance. She got me my quotes and gave me different options to choose from and it was so fast and simple!! She guided the whole process and told me what I needed to provide her, which made everything super easy, since I know nothing about insurance! She was able to break down my existing policies to help me understand what coverage I already had (which was helpful because I didn't understand them at all lol). Shayla was super knowledgeable and very easy to talk to!!"
We responded:
"Brianna, thank you for the opportunity to quote your insurance! Shayla does an awesome job! State Farm is both the largest auto insurance and largest home insurance company in the US. In addition, we offer a number of different life insurance products. Once again, thank you for the nice review! John Conrad - State Farm"
Profile photo of Kendra Nesbitt

Kendra Nesbitt

January 20, 2025

5  out of  5
rating by Kendra Nesbitt
"I had the most amazing experience with Shayla! Getting insurance quotes and switching insurance is usually such a drag but Shayla made it super easy and pleasant! She is so easy to work with and a pleasure! Thank you, Shayla!"
We responded:
"Thank you for the opportunity to earn your business, Kendra! I'm confident that any future transactions with our agency will be easy and pleasant! -John Conrad - State Farm Insurance Agency"
Profile photo of Brenna S

Brenna S

January 18, 2025

5  out of  5
rating by Brenna S
"The John Conrad agency is great! Shayla took the time to walk my family through the ins and outs of insurance policies and was very patient with us! Everyone who answered phone calls was polite and got me the answers I needed quickly. I appreciate their professionalism and knowledge when purchasing insurance. You will be in great hands with this agency!"
We responded:
"Thank you for your business and for referring your family to the John Conrad Agency! We appreciate you and will continue to be here for your insurance needs! Welcome back to the Mid-Missouri!"
Profile photo of Nolan Schueler

Nolan Schueler

January 17, 2025

5  out of  5
rating by Nolan Schueler
"Great office to work with!"
We responded:
"Nolan - thank you for the review and your continued business with John Conrad - State Farm! We are grateful to have awesome policyholders like you!!"
Profile photo of Zachary Winn

Zachary Winn

January 16, 2025

5  out of  5
rating by Zachary Winn
"Shayla walked me through each coverage option and made sure that I was comfortable and well-informed before making any decisions. I felt confident that I was getting the best coverage for my wife and I at a great rate. I highly recommend using this State Farm team."
We responded:
"Thank you for your review! We’re thrilled to know you had a great experience with Shayla - we too think she is awesome! Your satisfaction is our top priority at the John Conrad Agency! We look forward to continuing to support your insurance needs."
Profile photo of Ryan Veasman

Ryan Veasman

December 4, 2024

5  out of  5
rating by Ryan Veasman
"Just switched from a previous State Farm to this one. They have made the transition as easy as possible. Go with them."
We responded:
"We appreciate your review and are glad to know you had a great experience with the John Conrad Agency! Thank you for your continued business with State Farm!!"
Profile photo of Roy Tuua

Roy Tuua

November 7, 2024

5  out of  5
rating by Roy Tuua
"Shayla is great to work with. Shayla was able to identify my needs and surpassed my expectations! Thank you!"
We responded:
"We too think Shayla is great! It’s our pleasure to assist you with your insurance needs. If there is anything else the John Conrad Agency can do to help, please let us know!"
Profile photo of Tracy Cook

Tracy Cook

November 6, 2024

5  out of  5
rating by Tracy Cook
"I recently moved to Jefferson City and I went to get insurance for my car and apartment. Shayla was so warm and friendly. I shared my previous issues with her and I left a VERY HAPPY CUSTOMER! She was very professional and helpful!! State Farm in Jefferson City you rock!!"
We responded:
"Thank you for placing your trust in the John Conrad Agency and thank you for your 5-star review! Trust us when we say, Shayla is like that every day! We are happy to be your good neighbor!"
Profile photo of Jeffrey Davis

Jeffrey Davis

October 24, 2024

5  out of  5
rating by Jeffrey Davis
"Great customer service!!!"
We responded:
"Thank you for your continued trust in the John Conrad Agency! We appreciate the opportunity to help you with your additional insurance needs!!"
Profile photo of Steve Marble

Steve Marble

August 16, 2024

5  out of  5
rating by Steve Marble
"I have been a customer for about 4 years. They are always responsive and really just quietly there for us in case we need them. I use the State Farm app which is very easy and rarely need to communicate with my agent or his staff. When I do need them, they are fast and efficient as well as courteous. We recently experienced a storm and had damage to our home. I have had home insurance for over 40 years and never had to claim anything like this. I can say State Farm and my agent (including his staff) were incredible. They walked me through the process with patience. State Farm replaced what we lost fairly. They listened to me and worked with our contractors. You can shop insurance prices to save a few bucks, but when it comes to a serious claim you want an agent like John and State Farm in your corner. They are indeed like a good neighbor. Thank you State Farm, John and staff."
We responded:
"Thank you so much for your kind words, Steve! A hailstorm like the one in Wardsville and Taos truly reminds us all the importance of homeowners insurance! I'm glad your home is repaired and things are back to normal. You have my word that State Farm and the John Conrad Agency will be there anytime you need us in the future!! "
Profile photo of Devansh Patel

Devansh Patel

August 8, 2024

5  out of  5
rating by Devansh Patel
"I recently had the pleasure of working with Jon and Shayla for my car insurance needs, and I couldn't be happier with the service I received. From the very beginning, Shayla was incredibly attentive, knowledgeable, and genuinely interested in finding the best policy for me. She took the time to explain all my options in detail, ensuring I understood every aspect of my coverage. I highly recommend Jon Conard to anyone looking for a top-notch insurance agent who truly cares about their clients. Five stars all the way!"
We responded:
"Thank you, Devansh! We also think Shayla does an amazing job! It was so nice getting to know you and we look forward to taking care of your insurance needs for a long time!! John Conrad, State Farm Insurance"
Profile photo of Cathy Schafer

Cathy Schafer

December 18, 2023

5  out of  5
rating by Cathy Schafer
"Very friendly and accommodating!"
We responded:
"Thank you, Cathy! We appreciate you and are happy to take care of your insurance needs!! -The John Conrad Agency"
Profile photo of osungade kolawole joshua

osungade kolawole joshua

December 12, 2023

5  out of  5
rating by osungade kolawole joshua
"Great services."
We responded:
"Thank you. Joshua! We are glad you chose the John Conrad, State Farm Agency to do business with!!"