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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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mitchel mead

July 10, 2026

5  out of  5
rating by mitchel mead
"He's my insurance agent for a long time now,he's great"
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Pam Brauner

June 19, 2026

5  out of  5
rating by Pam Brauner
"John and his staff are awesome! Very patient and timely in getting things done!"
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Channa Jarrett

June 13, 2026

5  out of  5
rating by Channa Jarrett
"I have been looking for home quotes all over and they all seemed so expensive! I kept putting off calling State Farm, thinking they would be right up there with the other quotes. I called and Shayla, with John Conrad Agency set me up! I am saving over $800 by switching to State Farm! Shayla answered every question I had and she was super friendly the whole time. From someone who has shopped everywhere just call John Conrad Agency!!"
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Allen DeMois

June 11, 2026

5  out of  5
rating by Allen DeMois
"Shout out to Shayla at State Farm with the John Conrad team. She's amazing and patent about explaining all things insurance related. My experience with her has been nothing but great! I appreciate all she has done and continues to do for me. Thank you Shayla. I recommend checking her out and what she can do for you!"
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Jason Richards

June 4, 2026

5  out of  5
rating by Jason Richards
"Shayla has been fantastic to work with. She handles our homeowners insurance, personal auto, and business auto policies, and she always makes the process simple and stress-free. She's responsive, knowledgeable, and has helped us find coverage that fits our needs at an affordable price. I highly recommend Shayla to anyone looking for an insurance agent who truly makes things easy"
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Veronica

May 22, 2026

5  out of  5
rating by Veronica
"I truly appreciate their customer service always taking care of my needs. Very nice, friendly and professional. Thank you for all you do."
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Veronica Maldonado

May 22, 2026

5  out of  5
rating by Veronica Maldonado
"Always taking good care of customers and their customer service is always great no matter how you reach out to them. Thank you for all you do much appreciated"
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Tidus Ferrell

April 28, 2026

5  out of  5
rating by Tidus Ferrell
"Good people, good price"
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Rita Kemp

April 17, 2026

5  out of  5
rating by Rita Kemp
"Highly recommend"
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Doris Sandbothe

April 13, 2026

5  out of  5
rating by Doris Sandbothe
"Very friendly, no hassles or delays!"
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Matthew Smart

March 18, 2026

5  out of  5
rating by Matthew Smart
"Very helpful and knowledgeable. Did everything in their power to make the transition to State Farm easy."
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A. Wilson

March 10, 2026

5  out of  5
rating by A. Wilson
"I had an excellent experience working with Shayla with John Conrad - State Farm. From start to finish, she provided outstanding customer service. She was professional, thorough, and incredibly persistent in making sure every detail was handled correctly.

Shayla took the time to answer all of my questions, explain my options clearly, and follow through on everything she said she would do. It’s clear that she genuinely cares about helping her clients and making the process as smooth as possible."
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Marla Day

February 19, 2026

5  out of  5
rating by Marla Day
"Brian was a pleasure to work with! He was knowledgable, efficient and made the process of switching insurance so easy!"
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Jennifer Redmond

February 3, 2026

5  out of  5
rating by Jennifer Redmond
"I cannot say enough amazing things about John Conrad’s State Farm team! If giving more than five stars was an option, they would deserve every single one and then some!

Julie is truly outstanding. She went above and beyond to help me when someone hit my car, and this was before I was even a customer! Her kindness, professionalism, and genuine care made such a huge impression on me that I switched my auto insurance to State Farm immediately, and it is one of the best decisions I’ve ever made.

I’ve now been with them for over 10 years and have zero intention of ever going anywhere else. The service, support, and personal attention they provide are simply unmatched.

Julie, thank you for always bringing positivity, laughter, and reassurance, even during stressful situations. You are absolutely the best!"
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tonya mccoy

February 3, 2026

5  out of  5
rating by tonya mccoy
"Very patient, assisted us. Very personable"
We responded:
"Thank you, Tonya! We are glad to have you back as a policyholder with the John Conrad agency! We missed you and appreciate the opportunity to serve your insurance needs!"
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Kevie Loethen

January 26, 2026

5  out of  5
rating by Kevie Loethen
"Great service quick quote response!"
We responded:
"Thank you for choosing the John Conrad, State Farm Agency for your insurance! It means a lot to me for personal friends to choose us to do business with!! "
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Carol Smart

January 26, 2026

5  out of  5
rating by Carol Smart
"Thanks for all your exceptional assistance Shayla! I feel fortunate to have been referred to the John Conrad agency and so happy I was able to work with you on transferring our insurance coverage to State Farm."
We responded:
"Carol, thank you for the review! We value Shayla on our team and strive to provide great service to everyone! Please let us know if there is anything else we can do for you!"
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Gregory Brower

January 12, 2026

4  out of  5
rating by Gregory Brower
"Great experience and felt comfortable and confident in getting a good deal"
We responded:
"Thank you for your review, Greg! We strive for a 5-star experience with all of our policyholders so if there is anything that kept this from being a 5-star experience, we would love the opportunity to learn and improve. Thank you for choosing State Farm and the John Conrad Agency for your insurance needs!"
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Jennifer Matfield

December 3, 2025

5  out of  5
rating by Jennifer Matfield
"Shayla was so informative and helpful in a stressful situation."
We responded:
"Thank you, Jennifer! Shayla is very knowledgeable and also cool under pressure. Please let us know if there is anything else you need and we thank you for doing business with State Farm - John Conrad!!"
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Maria Hardy

November 13, 2025

5  out of  5
rating by Maria Hardy
"Friendly, professional, efficient and I highly recommend them! Thank you, Shayla, for all your help today, I really appreciate it and you!"
We responded:
"Thank you for the positive feedback! We appreciate your business and look forward to continuing to provide you with great service from the John Conrad, State Farm Agency!"
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Donthireddy Priyareddy

November 13, 2025

5  out of  5
rating by Donthireddy Priyareddy
"Staff is very knowledgable and help us through everything required
Highly recommend state farm for insurance services"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service and if you ever have any questions or need assistance, we’re here to help! Welcome to the John Conrad Agency! "
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John Hotz

October 27, 2025

5  out of  5
rating by John Hotz
"Very helpful with all of our insurance needs."
We responded:
"Thank you, John! We appreciate you and your family's loyalty to the John Conrad, State Farm Agency! As always, let us know if there is anything you need from us."
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Robin Beeler

October 21, 2025

5  out of  5
rating by Robin Beeler
"Best and easiest people to deal with"
We responded:
"Thank you, Robin! We truly appreciate your long-time business with State Farm and look forward to continuing to provide you with great service!! - John Conrad, Agent "
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yamuna bangaru

October 15, 2025

5  out of  5
rating by yamuna bangaru
"Shayla and Cathy from State Farm were absolutely amazing! ❤️ They helped me smoothly file a claim for the other property damage and guided me through every step with great care and professionalism. They were friendly, patient, and made the whole process stress-free. I truly appreciate their excellent support and quick response. Highly recommend State Farm — especially Shayla and Cathy — for their outstanding service!

Thank you so much 😊 ❤️"
We responded:
"Thank you for reviewing your claim's experience with State Farm and the John Conrad Agency! We’re glad to know you had such a positive experience because your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Thom Brian

October 3, 2025

5  out of  5
rating by Thom Brian
"I worked with Shayla today and she was So Helpful to me. At The State Farm John Conrad Insurance Agency Office, I always feel like family because of the way the office staff treat me. They are always Helpful and Friendly to me, Thank you!"
We responded:
"Thank you, Tom! Taking care of clients like you is truly a pleasure! We appreciate your loyalty to State Farm for many years!"