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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Maria Hardy

November 13, 2025

5  out of  5
rating by Maria Hardy
"Friendly, professional, efficient and I highly recommend them! Thank you, Shayla, for all your help today, I really appreciate it and you!"
We responded:
"Thank you for the positive feedback! We appreciate your business and look forward to continuing to provide you with great service from the John Conrad, State Farm Agency!"
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Donthireddy Priyareddy

November 13, 2025

5  out of  5
rating by Donthireddy Priyareddy
"Staff is very knowledgable and help us through everything required Highly recommend state farm for insurance services"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service and if you ever have any questions or need assistance, we’re here to help! Welcome to the John Conrad Agency! "
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John Hotz

October 27, 2025

5  out of  5
rating by John Hotz
"Very helpful with all of our insurance needs."
We responded:
"Thank you, John! We appreciate you and your family's loyalty to the John Conrad, State Farm Agency! As always, let us know if there is anything you need from us."
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Robin Beeler

October 21, 2025

5  out of  5
rating by Robin Beeler
"Best and easiest people to deal with"
We responded:
"Thank you, Robin! We truly appreciate your long-time business with State Farm and look forward to continuing to provide you with great service!! - John Conrad, Agent "
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yamuna bangaru

October 15, 2025

5  out of  5
rating by yamuna bangaru
"Shayla and Cathy from State Farm were absolutely amazing! ❤️ They helped me smoothly file a claim for the other property damage and guided me through every step with great care and professionalism. They were friendly, patient, and made the whole process stress-free. I truly appreciate their excellent support and quick response. Highly recommend State Farm — especially Shayla and Cathy — for their outstanding service! Thank you so much 😊 ❤️"
We responded:
"Thank you for reviewing your claim's experience with State Farm and the John Conrad Agency! We’re glad to know you had such a positive experience because your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Thom Brian

October 3, 2025

5  out of  5
rating by Thom Brian
"I worked with Shayla today and she was So Helpful to me. At The State Farm John Conrad Insurance Agency Office, I always feel like family because of the way the office staff treat me. They are always Helpful and Friendly to me, Thank you!"
We responded:
"Thank you, Tom! Taking care of clients like you is truly a pleasure! We appreciate your loyalty to State Farm for many years!"
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Angie Maasen

September 12, 2025

5  out of  5
rating by Angie Maasen
"Have been with State Farm since I was first driving. Every time we talk on phone or in the office we are always treated like family. Staff is always great to work with."
We responded:
"Thank you for taking the time to share your thoughts! We too think of you as family! We truly appreciate your business at the John Conrad Agency!"
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Susie & Dan Hinds

September 10, 2025

5  out of  5
rating by Susie & Dan Hinds
"We had a car accident when hundreds of miles from home. Thankfully no one was hurt, just lots of logistics to navigate and work through. Claim was started quickly but our local agent John Conrad and their team worked diligently to get us taken care of down to the last detail. 💯 satisfied!!! Came through when it counted. ✅"
We responded:
"Thank you so much for the feedback! Having an accident far away from home is never what anyone wants to do. However, we will always be there for you no matter when or where it happens. Thank you for placing your trust in the John Conrad Agency!"
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jcpsbob1928

September 5, 2025

5  out of  5
rating by jcpsbob1928
"Shayla was excellent to work with! Very knowledgeable and professional. Very easy to get quoted and ensured and the pricing was very competitive. I would highly recommend the John Conrad - State Farm Agency for your home and auto insurance needs!"
We responded:
"Thank you for your 5-star review and for choosing us for your insurance needs! We too think Shayla is excellent! She and the rest of my State Farm team are happy to be your good neighbor!"
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Alyssa Marso

September 2, 2025

5  out of  5
rating by Alyssa Marso
"We worked with Brian from start to finish and had a wonderful experience. He was able to get us great rates. His customer service skills are top notch."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at the State Farm - Conrad Agency! Brian is a valued team member and he and any of us are always happy to help you."
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Kirk Duncan

August 14, 2025

5  out of  5
rating by Kirk Duncan
"Great team to work with. Highly recommend!"
We responded:
"Thank you for the review and for choosing the John Conrad Agency! Even though we have known each other for many years, I realize you have a choice in who you do business with. We look forward to taking care of you and your family for many years!"
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Verblutet

June 16, 2025

1  out of  5
rating by Verblutet
"Doesn't care about your business unless you give them thousands of dollars a month. Every single person in the office tells me I have insurance and don't have insurance. They take my payments every month they say im insured but every month I get a call saying I do not have insurance. Doesn't make sense. Do not use John Conrad. If you want proof I have all calls I make to them and they make to me. recorded."
We responded:
"I'm sorry for the misunderstanding. Like I told you myself, since you paid the premium then coverage is bound, meaning you have insurance. Since you don't want to use my agency for your insurance, then I extend my best wishes to you with your new insurance provider."
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Maggie Wininger

May 16, 2025

5  out of  5
rating by Maggie Wininger
"Our family has been loyal customers of John's for years, and there's a reason -- he and his office have made filing claims seamless and policy updates/transfers so easy. I appreciate the time Shayla takes to provide details and answer all our (sometimes simple) questions."
We responded:
"Thank you for trusting the John Conrad Agency to take care of you and your family's insurance no matter where you've lived in Missouri. It is truly an honor to be able to insure your first car and continue to serve you throughout your life. We will always be here for you!"
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Megan

April 18, 2025

5  out of  5
rating by Megan
"★★★★★ John Conrad’s agency delivered exemplary service while quoting my insurance. They were highly professional, clearly explaining my options with impressive transparency. The process was smooth, detailed, and tailored to my needs, making me feel confident in their expertise. I highly recommend their services for anyone looking for dependable insurance advice."
We responded:
"Thank you! Your comments mean a lot since you worked in the industry for many years yourself! We at the John Conrad Agency look forward to taking care of your family for a long time!"
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Jamie Flores

March 12, 2025

5  out of  5
rating by Jamie Flores
"The staff is so helpful and knowledgeable!"
We responded:
"Thank you for your business and we appreciate the kind words, Jamie! My State Farm team and I are happy to be your good neighbor! John Conrad, Agent"
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Brent LeCure

February 16, 2025

5  out of  5
rating by Brent LeCure
"Best insurance agent in the business"
We responded:
"Brent, thank you for the kind words and for placing your trust in the John Conrad State Farm Agency! We appreciate you!!"
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Tiffani Stumpf

February 14, 2025

5  out of  5
rating by Tiffani Stumpf
"I have had John Conrad agency since I was 16 years old! John and Julie make an incredible team that take excellent care of their customers and treat them like family! They are truly amazing!"
We responded:
"Thank you, Tiffani! We appreciate your continued trust in State Farm. You are truly a part of the John Conrad Agency family!"
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mark edwards

January 24, 2025

5  out of  5
rating by mark edwards
"I recently encountered an unwarranted 15% increase in my former insurance company’s rates after being a loyal customer for 30 years. Having known John for many years, I reached out to his office for help. I was truly impressed by the outstanding feedback I received. His team was not only prompt in their responses but also friendly and highly professional. I have complete confidence in John and have no regrets about trusting him with my insurance need."
We responded:
"Thank you for the kind review, Mark. I value our friendship and am honored you chose the John Conrad Agency for your insurance needs. We will take good care of you and your family."
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Brianna Williams

January 23, 2025

5  out of  5
rating by Brianna Williams
"I reached out to Shayla for quotes on my auto, home and life insurance. She got me my quotes and gave me different options to choose from and it was so fast and simple!! She guided the whole process and told me what I needed to provide her, which made everything super easy, since I know nothing about insurance! She was able to break down my existing policies to help me understand what coverage I already had (which was helpful because I didn't understand them at all lol). Shayla was super knowledgeable and very easy to talk to!!"
We responded:
"Brianna, thank you for the opportunity to quote your insurance! Shayla does an awesome job! State Farm is both the largest auto insurance and largest home insurance company in the US. In addition, we offer a number of different life insurance products. Once again, thank you for the nice review! John Conrad - State Farm"
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Kendra Nesbitt

January 20, 2025

5  out of  5
rating by Kendra Nesbitt
"I had the most amazing experience with Shayla! Getting insurance quotes and switching insurance is usually such a drag but Shayla made it super easy and pleasant! She is so easy to work with and a pleasure! Thank you, Shayla!"
We responded:
"Thank you for the opportunity to earn your business, Kendra! I'm confident that any future transactions with our agency will be easy and pleasant! -John Conrad - State Farm Insurance Agency"
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Brenna S

January 18, 2025

5  out of  5
rating by Brenna S
"The John Conrad agency is great! Shayla took the time to walk my family through the ins and outs of insurance policies and was very patient with us! Everyone who answered phone calls was polite and got me the answers I needed quickly. I appreciate their professionalism and knowledge when purchasing insurance. You will be in great hands with this agency!"
We responded:
"Thank you for your business and for referring your family to the John Conrad Agency! We appreciate you and will continue to be here for your insurance needs! Welcome back to the Mid-Missouri!"
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Nolan Schueler

January 17, 2025

5  out of  5
rating by Nolan Schueler
"Great office to work with!"
We responded:
"Nolan - thank you for the review and your continued business with John Conrad - State Farm! We are grateful to have awesome policyholders like you!!"
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Zachary Winn

January 16, 2025

5  out of  5
rating by Zachary Winn
"Shayla walked me through each coverage option and made sure that I was comfortable and well-informed before making any decisions. I felt confident that I was getting the best coverage for my wife and I at a great rate. I highly recommend using this State Farm team."
We responded:
"Thank you for your review! We’re thrilled to know you had a great experience with Shayla - we too think she is awesome! Your satisfaction is our top priority at the John Conrad Agency! We look forward to continuing to support your insurance needs."
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Ryan Veasman

December 4, 2024

5  out of  5
rating by Ryan Veasman
"Just switched from a previous State Farm to this one. They have made the transition as easy as possible. Go with them."
We responded:
"We appreciate your review and are glad to know you had a great experience with the John Conrad Agency! Thank you for your continued business with State Farm!!"
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Roy Tuua

November 7, 2024

5  out of  5
rating by Roy Tuua
"Shayla is great to work with. Shayla was able to identify my needs and surpassed my expectations! Thank you!"
We responded:
"We too think Shayla is great! It’s our pleasure to assist you with your insurance needs. If there is anything else the John Conrad Agency can do to help, please let us know!"