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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Roy Tuua

Roy Tuua

November 7, 2024

5  out of  5
rating by Roy Tuua
"Shayla is great to work with. Shayla was able to identify my needs and surpassed my expectations! Thank you!"
We responded:
"We too think Shayla is great! It’s our pleasure to assist you with your insurance needs. If there is anything else the John Conrad Agency can do to help, please let us know!"
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Tracy Cook

November 6, 2024

5  out of  5
rating by Tracy Cook
"I recently moved to Jefferson City and I went to get insurance for my car and apartment. Shayla was so warm and friendly. I shared my previous issues with her and I left a VERY HAPPY CUSTOMER! She was very professional and helpful!! State Farm in Jefferson City you rock!!"
We responded:
"Thank you for placing your trust in the John Conrad Agency and thank you for your 5-star review! Trust us when we say, Shayla is like that every day! We are happy to be your good neighbor!"
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Jeffrey Davis

October 24, 2024

5  out of  5
rating by Jeffrey Davis
"Great customer service!!!"
We responded:
"Thank you for your continued trust in the John Conrad Agency! We appreciate the opportunity to help you with your additional insurance needs!!"
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Steven Marble

August 16, 2024

5  out of  5
rating by Steven Marble
"I have been a customer for about 4 years. They are always responsive and really just quietly there for us in case we need them. I use the State Farm app which is very easy and rarely need to communicate with my agent or his staff. When I do need them, they are fast and efficient as well as courteous. We recently experienced a storm and had damage to our home. I have had home insurance for over 40 years and never had to claim anything like this. I can say State Farm and my agent (including his staff) were incredible. They walked me through the process with patience. State Farm replaced what we lost fairly. They listened to me and worked with our contractors. You can shop insurance prices to save a few bucks, but when it comes to a serious claim you want an agent like John and State Farm in your corner. They are indeed like a good neighbor. Thank you State Farm, John and staff."
We responded:
"Thank you so much for your kind words, Steve! A hailstorm like the one in Wardsville and Taos truly reminds us all the importance of homeowners insurance! I'm glad your home is repaired and things are back to normal. You have my word that State Farm and the John Conrad Agency will be there anytime you need us in the future!! "
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Devansh Patel

August 8, 2024

5  out of  5
rating by Devansh Patel
"I recently had the pleasure of working with Jon and Shayla for my car insurance needs, and I couldn't be happier with the service I received. From the very beginning, Shayla was incredibly attentive, knowledgeable, and genuinely interested in finding the best policy for me. She took the time to explain all my options in detail, ensuring I understood every aspect of my coverage. I highly recommend Jon Conard to anyone looking for a top-notch insurance agent who truly cares about their clients. Five stars all the way!"
We responded:
"Thank you, Devansh! We also think Shayla does an amazing job! It was so nice getting to know you and we look forward to taking care of your insurance needs for a long time!! John Conrad, State Farm Insurance"
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Cathy Schafer

December 18, 2023

5  out of  5
rating by Cathy Schafer
"Very friendly and accommodating!"
We responded:
"Thank you, Cathy! We appreciate you and are happy to take care of your insurance needs!! -The John Conrad Agency"
Profile photo of osungade kolawole joshua

osungade kolawole joshua

December 12, 2023

5  out of  5
rating by osungade kolawole joshua
"Great services."
We responded:
"Thank you. Joshua! We are glad you chose the John Conrad, State Farm Agency to do business with!!"
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Andy Besselman

May 31, 2023

5  out of  5
rating by Andy Besselman
"Very helpful and friendly."
We responded:
"Thank you for choosing the John Conrad, State Farm Agency for your insurance needs!!"
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Rob Simpson

May 31, 2023

5  out of  5
rating by Rob Simpson
"We’ve been with State Farm for over 18 years! They are professional, friendly and care about their customers. Always helpful and always available. We use John Conrad’s State Farm agency for everything…cars, boats, houses and that makes our life easier. Peace of mind would be enough, but their bundled rates are better than everyone else."
We responded:
"Thank you, Rob! We appreciate your business! Policyholders like you are truly a pleasure to work with!! John Conrad, State Farm Agency"
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Bryian Fips

May 19, 2023

5  out of  5
rating by Bryian Fips
"The person that helped me was very compassionate to my needs and helped me every step of the way and made sure understanding was key,I would definitely spread the word 😏😏"
We responded:
"Thank you, Bryian! We appreciate your kind words and your business! John Conrad, State Farm Agent "
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vinay janga

May 8, 2023

5  out of  5
rating by vinay janga
"I called the Statefarm for my renter's insurance and it was easy to finalize my insurance with the help of Hope within few minutes. The premium is much less compared to other companies with same insurance cover amount. I will refer statefarm to anyone who asks for a good insurance company!"
We responded:
"Thank you for the kind words, Vinay! We appreciate to opportunity to help you with your insurance needs! John Conrad State Farm Agency"
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LeAnne Bonnett

April 20, 2023

5  out of  5
rating by LeAnne Bonnett
"John Conrad and his staff have always served my family with quality, honest, and helpful service. For this we are very Thankful!"
We responded:
"Thank you, LeAnne! We are thankful you chose us a few years ago to take care of your insurance. You have a wonderful family that is a pleasure to work with! John Conrad, State Farm Insurance"
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Richard Barnett

April 17, 2023

5  out of  5
rating by Richard Barnett
"Very friendly staff with great leadership ."
We responded:
"Thank you, Richard! We appreciate your longevity with State Farm whether it's been in Missouri or any other state you have lived in. John Conrad, State Farm Agency"
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Monica Haaf

April 17, 2023

5  out of  5
rating by Monica Haaf
"I had been a client for almost 15 years. John Conrad and Julie, Hope are always very professional and resolving any claim issue on my insurance. I always feel like family for always be ready to help with a big smile. I will recommend to your friends for any needs that you need."
We responded:
"Thank you, Monica! You are like family to us! We appreciate you continuing to business with us, whether you live in Jefferson City or somewhere else! John Conrad - State Farm"
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Walker Suling

April 14, 2023

5  out of  5
rating by Walker Suling
"Very easy to setup coverage! Good experience overall."
We responded:
"Walker, thank you for the review and for your business! We will take good care of you with great service!! John Conrad, State Farm"
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Tana Bisges

April 11, 2023

5  out of  5
rating by Tana Bisges
"John office is very accommodating & easy to work with. The staff is very friendly & knowledgeable!"
We responded:
"Thank you for being a long time State Farm policyholder and for choosing the John Conrad State Farm Agency to do business with!"
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Michael Walker

April 10, 2023

5  out of  5
rating by Michael Walker
"Very friendly and quick service."
We responded:
"Thank you, Michael! We appreciate your business! - John Conrad, State Farm Agent"
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Lauren Henry

April 10, 2023

5  out of  5
rating by Lauren Henry
"Wonderful, fast service! Thank you!"
We responded:
"Thank you, Lauren! We are happy you chose to do business with the John Conrad Agency!"
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J. L. Wittenberger

March 31, 2023

5  out of  5
rating by J. L. Wittenberger
"Always receive great advice and service at the John Conrad State Farm Office."
We responded:
"Thank you, Wittenberger's! We truly appreciate you as policyholders and as friends! John Conrad Agency"
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Darla Otto

March 30, 2023

5  out of  5
rating by Darla Otto
"The staff with State Farm John Conrad’s office are friendly, efficient, caring and lasting. I have and I know in the future that I will continue to receive top notch service and smiles!!"
We responded:
"Thank you, Darla! We appreciate your loyalty through the years, no matter where you have lived in Missouri! John Conrad, State Farm Agency"
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Donna Amos

March 29, 2023

5  out of  5
rating by Donna Amos
"Was very helpful and took care of my problem. Really appreciated the help. Have had John Conrad as my agent. The receptionist was a great help."
We responded:
"Thank you, Donna! We are happy to take care of your insurance needs in Cole County! John Conrad, State Farm Agent"
Profile photo of Michelle & Paul Kirchhoff

Michelle & Paul Kirchhoff

March 7, 2023

5  out of  5
rating by Michelle & Paul Kirchhoff
"We have always been given excellent customer service from John, Julie and Hope at John Conrad's State Farm Insurance office. They are always there with assistance whether it is with our auto, home or life insurance policies. They are always there to answer our questions or assist us with anything regarding any of our policies. They truly go the extra mile!"
We responded:
"Thank you, Michelle & Paul! We truly appreciate your friendship and your business! John Conrad State Farm Agency"
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Lynne Norris

March 2, 2023

5  out of  5
rating by Lynne Norris
"I have been with John Conrad agency for many years. There is a reason for that. Every time I have a problem, question or claim, John and his fantastic staff is always there to help me. They are cheerful, supportive and knowledgeable. I cant imagine having another agent!"
We responded:
"Thank you, Lynne! Thank you for the opportunity to take care of you and your family, whether you're living in Jefferson City or farther away. We appreciate you!! John Conrad, State Farm Agent"
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Annette Martin

February 24, 2023

5  out of  5
rating by Annette Martin
"Worked with Hope on switching insurance. She was very polite and helpful. Worked with me to get the best rates by providing me with many different options."
We responded:
"Thank you, Annette! Welcome to the John Conrad State Farm Agency! We will take good care of you!!"
Profile photo of Ronetta Rice

Ronetta Rice

February 17, 2023

5  out of  5
rating by Ronetta Rice
"I’ve have life Insurance and vehicle insurance through John Conrad - State Farm for over a decade. I always receive the best customer service from Julie and Hope. I couldn’t imagine ever having insurance through anyone else. Thanks for taking care of every need we could possibly think of, and all those discounts too!"
We responded:
"Thank you for the kind words, Ronetta! We'd love to have a thousand customers like you!! John Conrad, State Farm Agent"